Parts, Service & Maintenance
Service & Maintenance
Our customer services and support staff are professionally trained in-house and at the Ford Training Centre specializing in customer relations, administrative procedures and vehicle specifications expertise. Our technicians have an access to Ford technical information and workshop manuals as well as use comprehensive check lists so maintenance is consistent and meet standards. Meanwhile, there is a computerized history of work carried out and parts used for every job done. We operate all-inclusive menu pricing with no hidden charges. A full service history with dealer maintenance enhances the resale value of your vehicle by up to 25%.
Ford & Motorcraft Quick Parts Stores
Taking your car to the RMA Cambodia Service Centre means you can trust that we will always use and install Genuine Parts – without exception. Each part has been designed specifically for your vehicle and will only be fitted by specially trained technicians. From brake pads to automatic gearboxes, you can expect a definitive range of reliable parts at affordable prices to meet the exacting quality standards of Ford. In addition, we carry high levels of stock inventory so you can be sure that your Ford Genuine Parts will usually be available at your Centre when you need them.
RMA Roadside Assistance
As a valued customer, when you continue to service your Ford at RMA Cambodia Workshops you are entitled to complimentary Roadside Assistance Membership from RMA Cambodia. This assures you FREE 24-hour Accident and Emergency Roadside Assistance, including Battery Boost, Flat Tyre Service, Emergency Fuel Delivery, Lock-out Service and Vehicle Towing Service (to any RMA Cambodia Service Centre or Body shop).
In order to maintain your Complimentary Roadside Assistance membership, your vehicle must be serviced in accordance with Ford’s service schedule at a RMA Service Centre. Any repairs or maintenance carried out at an independent service center will invalidate the roadside assistance membership.
For Emergency, CALL OUR 24/7 HOTLINE: 016 222 016
Follow the Accident Repairs steps to minimize your inconvenience and get quick response in the event of an accident. Only RMA Cambodia are able to return your Ford Vehicle to factory specifications with a 6 month guarantee because our skilled Ford trained technicians use Ford repair procedures, genuine parts and approved materials to ensure your continued safety and your vehicle’s durability and resale value.
End of Warranty
RMA Cambodia values your business and believes that your Ford deserves the very best care. Peace of mind comes standard. It’s a fact that the older your car gets, the more important it is to make sure that it’s looked after by experts who really know how to keep it performing at its best and you can be sure that our technicians know your car inside out, because they are all Ford Approved Technicians using Ford Genuine Parts.
In an effort to ensure all of our customers benefit from RMA’s high standards, we have introduced a competitive, unique after warranty service package, offering the opportunity to enjoy genuine Ford care at affordable prices.