Service & Maintenance
Our customer services and support staff are professionally trained in-house and at the Ford Training Centre specializing in customer relations, administrative procedures and vehicle specifications expertise. Our technicians have an access to Ford technical information and workshop manuals as well as use comprehensive check lists so maintenance is consistent and meet standards. Meanwhile, there is a computerized history of work carried out and parts used for every job done. We operate all-inclusive menu pricing with no hidden charges. A full service history with dealer maintenance enhances the resale value of your vehicle by up to 25%.
Our tools and equipment are maintained on contract to ensure accuracy and safety. We use the specified specialist tools to ensure dismantling and disassembly is done without damage and precision re-assembly is achieved. We protect your vehicle with seat and floor covers.
We use only Ford & Motorcraft Genuine Parts including Ford approved materials, lubricants and paints and replaced parts are available for inspection during vehicle delivery. We offer six months guarantee with every job.
Normal vehicle turn around for regular maintenance is one working day. Our service outlets are located in these provinces as a matter of customer convenience. We have Service Departments in two major provinces in Cambodia, Phnom Penh and Siam Reap. Each of our Service Departments has a professionally trained Manager to assist you. We have clean and pleasant customer waiting areas with refreshments. To drive continuous improvement of our services, we encourage our customers to participate in the feed-back program through our Customer Satisfaction survey.
To be responsible to the environment, we recycle and properly dispose of waste material.
RMA-Ford Cambodia Service Center Monivong (Phnom Penh Downtown)
444, Monivong Blvd, Sangkat Tonle Basac, Khan Chamka Morn, Phnom Penh, Cambodia
Tel: +855 (0) 23 214 214
RMA-Ford Cambodia Service Center (Siem Reap Downtown)
No. 593, National Road 6, Siem Reap, Cambodia
Tel: +855 (0) 63 766 660, +855 (0) 12 210 585